Author: curcuru
Date: Mon May 22 22:21:37 2017
New Revision: 1795867
URL: http://svn.apache.org/viewvc?rev=1795867&view=rev
Log:
Improve categorization and list FAQ pages along with emails
Modified:
comdev/site/trunk/content/contactpoints.mdtext
Modified: comdev/site/trunk/content/contactpoints.mdtext
URL: http://svn.apache.org/viewvc/comdev/site/trunk/content/contactpoints.mdtext?rev=1795867&r1=1795866&r2=1795867&view=diff
==============================================================================
--- comdev/site/trunk/content/contactpoints.mdtext (original)
+++ comdev/site/trunk/content/contactpoints.mdtext Mon May 22 22:21:37 2017
@@ -1,33 +1,75 @@
Title: ContactPoints
-If you need to contact the ASF about an official matter you should use the
-appropriate address below. These are publicly shareable email addresses
-that point to privately archived lists.
+Notice: Licensed to the Apache Software Foundation (ASF) under one
+ or more contributor license agreements. See the NOTICE file
+ distributed with this work for additional information
+ regarding copyright ownership. The ASF licenses this file
+ to you under the Apache License, Version 2.0 (the
+ "License"); you may not use this file except in compliance
+ with the License. You may obtain a copy of the License at
+ .
+ http://www.apache.org/licenses/LICENSE-2.0
+ .
+ Unless required by applicable law or agreed to in writing,
+ software distributed under the License is distributed on an
+ "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY
+ KIND, either express or implied. See the License for the
+ specific language governing permissions and limitations
+ under the License.
+
+If you have a question about anything Apache, the ComDev project is here to help.
+To help us help you, please try to direct your question to the right mailing list - our
+volunteer committers do all their work on mailing lists.
+
+# Community Questions
+
+Questions about community or issues across multiple Apache projects should
+be [emailed to dev@community.apache.org](mailto:dev@community.apache.org?subject=New-Contact-Question)
- or see our detailed [Mailing List How To](//community.apache.org/lists.html) page.
+
+# Technical Questions
+
+If you have a *technical* question about *this* website, or one of the tools that
+the ComDev project builds, email us at dev@community.
+
+If you *technical* question about *any other* Apache project, please email
+the [appropriate user@*projectname*.apache.org](//community.apache.org/lists.html) list,
or the dev@ list for
+the project.
+
+# Non-Technical Questions
+
+Each of the below email lists are privately archived: you can mail to them, and
+we'll answer, but you won't be able to read archives.
<a name="ContactPoints-Trademarks"></a>
-### Trademarks
+## Trademarks
+
+Issues regarding trademarks, specific project names, or branding of the
+ASF and any projects: please see our [Trademark Site Map](//www.apache.org/foundation/marks/resources),
+or send email to [trademarks@apache.org](mailto:trademarks@apache.org)
-Any issues regarding trademarks, specific project names, or branding of the
-ASF and it's projects should go to
-[trademarks@apache.org](mailto:trademarks@apache.org)
<a name="ContactPoints-PublicityandMarketing"></a>
-### Publicity and Marketing
-Any issues dealing with publicity, marketing, or any inquires from the
-press or analysts should go to
-[press@apache.org](mailto:press@apache.org)
+## Publicity and Marketing
+
+Issues dealing with publicity, marketing, or any inquires from the
+press or analysts can see our [Press Team Page](https://www.apache.org/press/),
+ or email to [press@apache.org](mailto:press@apache.org)
<a name="ContactPoints-FundraisingandSponsorship"></a>
-### Fundraising and Sponsorship
-Any issues dealing with fundraising, sponsorships, donations, or related
-finances should be sent to
-[fundraising@apache.org](mailto:fundraising@apache.org)
+## Fundraising and Sponsorship
+
+Questions about fundraising, sponsorships, donations, or related
+finances should see our [Donations Information](//www.apache.org/foundation/contributing.html),
+or email to [fundraising@apache.org](mailto:fundraising@apache.org)
<a name="ContactPoints-Legal"></a>
### Legal
+
Specific legal questions that may need to be private, and require a
response from the ASF's legal counsel to to
[legal-internal@apache.org](mailto:legal-internal@apache.org)
+Please read our [Legal FAQs](https://www.apache.org/legal/#user-links) first.
+
<a name="ContactPoints-Other"></a>
### Other
|